Hilda Mancillas

210.249.2321
Email Hilda Mancillas

Karen Olivia
210.249.2322
Email Karen Olivia

Don Keding
713.346.1274
Email Don Keding

Craig Manning
210.740.6005
Email Craig Manning

Hilda Mancillas and Karen Olivia are located in Eichlitz’ San Antonio office. Don Keding and Craig Manning, who are located in Wortham’s Houston and Dallas offices, are available to work on your project with Linda and Karen as needed.  
 
 
  Claims

After several frustrating months of trying to resolve some outstanding workers’ compensation claims, the West Coast division of a major food distributor turned to the Wortham Group, its long-time insurance broker, for assistance. The Wortham Group’s claims administration team rapidly stepped in for the client. Working hand-in-hand with the client and the third-party carrier, our experts carefully led the disputes to a successful conclusion. This skillful approach exemplifies the Wortham Group’s commitment to bringing value to our clients.


Handling the administration and management of our clients’ claims is an essential service that we provide to all Eichlitz and Wortham Group clients. We take a hands-on approach to claims administration, even before a claim is filed. Simply stated, our goal is to help control costs through early intervention and a consistent, high-quality cost containment program.

In an era of higher medical expenses and escalating workers’ compensation, we offer solutions aimed at lowering overall claims costs:

  • For example, our proactive measures focus on rapid internal and toll-free claims reporting, pre-certification, field case and utilization management, and initial injury assessment.
  • After a claim has been filed, we support clients with interactive solutions such as catastrophic case management, return-to-work programs, specialty care network providers, peer reviews, and analysis of proposed treatment plans.

Our services do not stop once a claim has been completed. We provide retrospective options, including statistical tracking, reporting and auditing, automated re-pricing, vocational rehabilitation programs, nurse consultation on complex invoices, and coordination for state-required reports.

Eichlitz, Dennis, Wray & Westheimer claims administration staff is dedicated to servicing our clients and brings a diverse blend of insurance industry knowledge and medical expertise.

For your convenience, the following companies offer Direct Claim Reporting:

Commercial and Personal policies:

Commercial policies: